FAQ

What types of products do you offer?

We offer a diverse range of high-quality apparel and footwear, including comfortable Gildan crew t-shirts and versatile barefoot water shoes. Our products are designed to enhance your active lifestyle, ensuring comfort and style for various outdoor activities.

What is your return policy?

We have a 14-day return policy. You can request a return within 14 days of receiving your item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

How long does shipping take?

All orders are processed within 1–3 business days. Standard shipping for U.S. orders typically takes 3–9 business days, depending on the destination. We currently offer free standard shipping on all U.S. orders.

Can I track my order?

Yes, once your order has been shipped, you will receive a confirmation email with tracking information. You can also track your order directly on our website via the "Track Your Order" page.

What should I do if my order is delayed or lost?

If your package is delayed or lost, please contact us at homhomteam@gmail.com. We will do our best to assist you in resolving the issue.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for sale items or gift cards. Please contact us if you have questions about a specific item.

How can I contact customer service?

You can reach our customer service team by emailing us at homhomteam@gmail.com. We are here to assist you with any inquiries or concerns you may have.